Refund Policy for Shopla.in
Effective Date: 19-01-2022
1. Introduction
Thank you for shopping at Shopla.in. We understand that not every purchase works out, which is why we offer a limited refund policy. This policy outlines the conditions under which a refund may be granted.
2. Refund Eligibility
Refunds are only processed based on the condition of the product at the time of delivery. If your product is broken or damaged before delivery, you are eligible for a refund. Please note the following conditions:
- Damage Verification: Evidence of the damage, such as photographs, may be required to process the refund.
- Notification: You must report the damage within 24 hours of receiving the product for the refund request to be considered.
3. Refund Process
Upon receiving your refund request and damage evidence, we will inspect the product. If your refund is approved, we will initiate a refund to your original method of payment.
- Refund Time-Frame: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Non-refundable Items
Please note that unless the product is broken or damaged before delivery, all sales are considered final and non-refundable. This includes, but is not limited to:
- Products damaged after delivery.
- Products with signs of use.
- Products not in their original condition, or missing parts for reasons not due to our error.
5. Contacting Us
If you have any questions about our Refund Policy or wish to submit a refund request, please contact us at:
- Shopla.in
- H2506, Nikoo Homes 2, Bhartiya City, Bangalore, Karnataka, 560064, India
- Email: lloke634@gmail.com
6. Policy Updates
This Refund Policy may be updated periodically. We will notify you of any significant changes by updating the date at the top of this policy.